eHUB.cz - Promotion Guide

How to start

If you want to promote via eHUB.cz, register here first.

Let's get into it

At first we need to know your:

• first name
• last name
• email
• phone number
• website

In addition, you can directly mention your company (but you can finish this step later in administration). The last window is for everything that did not fit into the form, but you want to tell us about it.

Did you not receive a confirmation email?

After registration, you will receive an email confirming your account has been created. If it hasn't arrived, please wait, emails are sent automatically but may be delayed for a few minutes. If you don't see the email, don't forget to check your SPAM folder as well.

If you still haven't received your email and you're sure you've entered your email address correctly, we recommend using a password reset tool. You can't find it at: https://pm.ehub.cz/user/reset-password

Enter the email under which you registered in the system. We will send you instructions for resetting your password by email. Alternatively, contact us through [email protected].

First steps

After signing in ( sign in here ), you will find yourself on the main board (Dashboard). The dashboard is empty now because you don't have any commissions yet. In the upper right corner you can see your name. After hovering over it you can get to your profile. Check your contact information and carefully fill in the missing information there.

Why do we want to know your phone number? We need the phone for an easier communication. If something needs to be agreed upon, it is much easier over the phone. Because we have your phone number, we can always call you, you never have to call us.

In addition to the basic information provided during registration, you should also enter billing and payment information in order to pay commissions. When requesting a pay-out, you will upload an invoice on behalf of your company or yourself (incl. your IN).

Do you want to work with us as a natural person without a business license?
We also work with non-entrepreneurs. This and other forms of cooperation are described in the chapter Payouts.

Email notifications

In your profile, you also have the option of setting whether you want to subscribe to newsletters, be alerted to the creation of a transaction and receive regular reporting. More detailed preferences can also be set for the newsletter, thanks to which you will receive exactly the information you need, namely:

• Network News & Campaigns
• Educational
• Network Performance & Data

We definitely recommend subscribing to at least Network News & Campaigns. Thanks to this, you will learn about new interesting advertisers, promotion campaigns that are worth it, discount coupons and other hot news and improvements that we have negotiated for you at eHUB.cz.

In the Educational category, we send tips for marketing articles. So this information is ideal for anyone who wants to educate themselves and through better education also get higher commission earnings.

Emails from the Network Performance & Data category help you better analyze your work. It will teach you how to process the data that eHUB.cz provides you to use and plan your own strategies.

Edit Profile

In the section of your profile, you can also make changes:

1. Password change - old and new password must be entered
2. Change email - you will need to confirm the new email
3. Change of payment details

If the change is made, you will temporarily see a notification of the change made in the upper right corner of the page.

We strongly request you to check the entered data carefully. Both contact email and payment details are very important.

Important contacts

If you change your email or phone number, don't forget to edit this information in your profile on eHUB.cz. We need to contact you for information about new campaigns, commission payouts and for more individual communication.

Website specified during registration

When registering, you will need to enter your primary website address. Do not worry if you misspell it or if it changes in the future, it may be changed in your profile at any time. If you have a quality website, be sure to show it off, you will have a higher chance of approval for programs that are not public.

Settings

In Statistics, we display basic data. If you want to change the overview of the displayed data - you can click on the Column settings button. Then you can filter more (or fewer) columns. You can select individual items, or you can select all columns or just the basic ones. In addition to the settings buttons, there is also an Export button, which ensures the export of the displayed data in .csv format.

Choosing program

After signing into your account, open the Programs. tab. In this section, you will be able to apply for participation in individual programs and select who you wish to promote.

Basic information you need to know

What are cookies?
Small files that a website stores in your browser. So if a user goes to the e-shop via your link, the e-shop will store cookies in his browser with the information that he came from you. If you place an order, the commission will be allocated to you thanks to cookies. However, cookies only remain in the browser for a certain time, typically 30 days. After this time, they will be deleted and you will no longer receive commission.

What are the types of commissions and how are they calculated?
Commissions either have fixed rate or are counted as a certain percentage from order. You can see more detailed information for each program, usually the percentage amount is calculated from the price without VAT and postage.
The reward does not have to be limited to the order brought from the e-shop (we refer to this as a sale). It can also be another predefined action, such as leaving a contact (mostly e-mail and telephone).

What are the advertiser categories?
You can search for programs by name, commission type (fixed/percent of order), status (your approved programs, rejected, pending approval, etc.), country, as well as what is prohibited/allowed in the program or just by category. It works better when you promote products and services related to your website's topics. Thanks to this filter, you can easily find such programs.

Public affiliate program catalog

The catalog of affiliate programs is publicly accessible, you can find it at this address. You will also see the same programs after signing in on the Programs tab. You can respond to them there.

Public programs v. Waiting for approval

Status can be seen in the last column of the program overview. Some programs are automatically Approved, these are public programs that you can join without restrictions. For others, you see Ask for approval. In this case, you have to ask and the advertiser will decide for themselves if they are interested in you promoting them. It is decided, among other things, according to the quality of the website, so it is important to have it listed in the profile. Other criteria include, for example, relevance, advertisers tend to choose websites for promotion that are related to the services or products it offers. Sometimes they may not accept you just because they are currently full and don't need more partners.

So don't worry about your failures and try to join another program. We have a really rich selection, in various fields.

Program terms & limitations

When you click on the selected program, you will read basic information, download materials, coupons, and also learn the terms of the program. Important information in the conditions:

• commission amount
• cookie lifetime (how long the e-shop will remember that the client came from your link)
• Approval interval

Approving & statistics

We are also presenting approval data, i.e. what is the maximum deadline for approving transactions, the average approval time, and the approval rate.
We also present the average order value, average commission and conversion rate.

Promotion restrictions

In this section we list what is prohibited. We always have 3 basic prohibitions for all programs – Misleading advertising, PPC on keywords (incl. brand) and direct arbitrage, and then No emailing without prior approval. Other restrictions are optional, and it is up to the advertiser to add any more. After hovering over the icon next to the ban, more detailed information about the given restriction will be displayed.

Violation of the set rules can lead to the termination of cooperation, so it is advisable to always read them carefully whenever you start cooperation with a new advertiser. Don't count on it not having special requirements. Maybe this particular advertiser has some atypical comments.

You can find more information on this topic in our Code.

Data interesting for content creators

How should you choose suitable programs?

Consider the field you are in. Find an e-shop whose products you really identify with, they will be easier and more natural for you to promote.

For most partners, the amount of the commission is understandably important. However, it should not be the only criterion, because many times you will be able to earn more on a campaign with lower commissions. The marketing world is incredibly interesting.

If you have any further questions, there is one contact manager for each program. It's always a person directly from eHUB.cz who takes care of the given program, so he/she will definitely be able to give you good advice.
You can find the contact in the details of the program in the Manager section.

Statistics

Another key thing for our partners is statistics. Everyone wants to see how they are doing. However, for this, it is necessary not only to monitor the results, but also to be able to correctly interpret and use them. We know all this, that's why we try to make it as easy as possible for you to display the data. All information about received transactions and clicks can be filtered according to various criteria.

Export to .csv format is a matter of course. We understand that the web interface is good for keeping some basic overview, but for detailed data processing it is necessary to download and display it in the corresponding program. For .csv files you can use excel which can do some magic with data.

Clicks

We display all clicks associated with your account. You can filter them by program, title, type (unique/repeated) or date and time. We display the direct date and time of the click, the IP address and also the URL of the referrer. So you can easily find out where your highest income comes from.

• ID – is a unique click identifier
• Program name - program that you brought a click through
• Creative name – each link registers not only the partner, but also the ID of the creative. So you can see which creatives bring clicks.
• Date & time – when the click through occurred.
• IP address – the IP address from which the click occurred.
• Data1 & Data2 – are optional parameters. If you define them when creating a link, we then display them here.
• Referrer URL – the url from which the click occurred.
• Typy – whether it is a unique or repeated click.

Marketplace

In cases where the advertiser is a marketplace (aggregator), the affiliate commission is not paid for final sales on individual e-shops, but for outgoing clicks from the marketplace to these e-shops. In this table you can see all recorded outgoing clicks, from which the commission flows. We update this data once per hour. Subsequently, once every 24 hours we will create an aggregated Transaction from them.

Transactions

In the menu Transactions you will find the most important thing, how much money from commissions went to your account. Again, it is possible to filter the data according to various criteria. You should be primarily interested in the status - i.e. whether the amount has already been approved and credited permanently, or only pre-approved. In this case, your money is not yet secure. This could be, for example, because the 14-day return period is still running and it is not known whether the customer will return it.

• ID – is a unique identifier of a transaction in our network.
• Date & time – when the transaction was recorded
• Program – the campaign you brought the order to.
• Creative – by which creative the order was brought.
• Referrer URL – the URL from which the order was made. The URL is also available to the advertiser.
• Click Date & time – when the click that resulted in the order occurred.
• Click Data1 a Click Data2 – are optional parameters. If you define them when creating a link, we then display them here.
• Order ID – The transaction ID that the advertiser gives us. Most of the time, the transaction ID matches the order ID that the end customer receives.
• Order Amount – recorded order value (in CZK). A commission is calculated from this amount. Mostly it is an amount without VAT and shipping.
• Original order value – if the order value is modified during approval, we include the original recorded value here.
• Commission – your reward for bringing an order.
• Type – we distinguish whether it is a sale (PPS) or a lead (PPL).
• Voucher – we display the coupon used in the order. Provided that the advertiser forwards this data to us.
• New customer – if the advertiser makes a distinction between new and returning customers for orders, we will inform you about it here.
• IP address (click) - the IP address from which the click occurred.
• IP address (transaction) - the IP address from which the transaction occurred.
• Number of clicks – the number of clicks leading to an order.
• Status – the status of the transaction. We distinguish several states:
  • Pending – The transaction has not yet been approved.
  • Pre-Approved – The advertiser has already approved the transaction, no billing has been done yet or the advertiser has a orange/red payment status - the invoice has not been paid.
  • Approved – The transaction is approved and invoiced (green payout status) or the invoice has been already paid (orange or red payout status) - you can request payout.
  • Declined – The advertiser declined the transaction (it was cancelled, returned, etc..).
• Payout – we also distinguish several states in the payout status:
  • Pending - The commission has not yet been resolved, it cannot be paid out.
  • Awaiting Payment - Refers to orange and red status - commissions are invoiced to the advertiser, but we are waiting for payment of the given invoice to release the payment to the partner.
  • Allowed - The commissions are allowed to be withdrawn, and payment can be requested.
  • Applied - You have already requested a commission payment here.
  • Paid – It has already been paid.

Invalid clicks

We separately detect invalid clicks, i.e. those that did not redirect to the e-shop website. Maybe you used the wrong link, maybe it's an unknown program, an inactive entity, etc. What are the most common reasons for a invalid click-through?

• missing parameters – You must always copy the entire affiliate link for promotion, including the a_aid and a_bid parameters.
• inactive entity - You are using links from an affiliate program that is no longer active, so no redirection will occur.
• entity not found – The link is incorrect, or there is an error in the ID, no entity can be found under the given ID. You probably made a typo.
• unapproved publisher - You are using a link from a program that has not been approved for you. Most often, this happens when the cooperation is terminated, but you do not notice this and continue to use the links from the program.

More information is available on our blog. If you see a wrong click in the list, we recommend that you read the blog article and think about what happened. If you are not sure exactly where the problem is, please contact us. We will be happy to help you.

If you don't see anything in the list of bad clicks, congratulations. All links work as they should and record clicks from visitors to your website.

• ID – is a unique click identifier.
• Date & time – when the click through occurred.
• Program – the program to which you brought a click.
• Affiliate manager – AM responsible for this program, who will advise you where you might have an error.
• Code – we record status codes for invalid clicks. Message – textual description of the error.
• URL - URL of the recorded link, it can detect a syntax error.
• IP address - the IP address from which the click occurred.
• Referrer URL – the URL from which the click occurred.
• Type – whether it is a unique or repeated click.

Reports by periods and by programs

For a detailed analysis of the success of advertising campaigns, it is advisable to view data by time or by specific programs. You can easily find out which e-shops bring you the highest profit, whether you have the highest commissions before Christmas or before Valentine's Day, etc.

Statistics: report by period

Statistics recording the development of promotion success over time. You can easily find out if you have bigger commissions before Christmas or before Valentine's Day, etc.

Statistics: report by program

For a detailed analysis of the success of advertising campaigns, it is advisable to view data also according to specific programs. You can easily find out which e-shops bring you the highest profit. Or vice versa, where you advertise a lot and the traffic does not convert.

Payouts

Payouts are possible from 500 CZK as standard, this amount is set in the profile. To change it, go to your profile in the tab Payment info. However, a lower amount than CZK 500 is not allowed.

How to request a payout?

Request a payout by logging into the Payout section. It's automatic, you don't have to send us anything by email. You upload your invoice directly to the system. As soon as the transaction is ALLOWED, you can request it.

All states we distinguish within Payouts:

• Pending - The commission has not yet been resolved, it cannot be paid out.
• Awaiting Payment - Refers to orange and red status - commissions are invoiced to the advertiser, but we are waiting for payment of the given invoice to release the payment to the partner.
• Allowed - The commissions are allowed to be withdrawn, and payment can be requested.
• Applied - You have already requested a commission payment here.
• Paid – It has already been paid.

How the approval works

Before paying the invoice, we check whether everything is in order, whether the number on the invoice matches the commissions you received, whether the money you are requesting is not tied up somewhere. Then the reward is paid to the account indicated in your profile. Please check the correctness of this account before requesting a commission payment to avoid problems later.

Average time to approve transactions

For each advertiser, you can see the time until which they have to decide on the status of the orders, i.e. whether or not you will receive a commission. The most common interval is 50 days. The information is given in the details of the selected program in Approvals & statistics.

You will also find other more detailed data such as the average approval time as well as the approval ratio.

Cooperation type

You can cooperate with us as a company, self-employed, but also as a non-entrepreneur. If you are self-employed or a company, we will pay you a commission against the uploaded invoice in the administration.
We offer invoicing to EU and non-EU countries, for VAT payers and non-VAT payers. For non-entrepreneurs, we recommend the following procedure:

Contact us by email at [email protected] and we will provide you with a special form to use instead of invoices. However, slightly different rules apply to you. The amount of the commission must be between 500 and 10,000 CZK and it is not possible to request payment regularly (e.g. every month). We need to mention, that this option is only for Czech tax residents. Otherwise, you would have to set up a business.

Transaction inquiry

Do you think any transaction was not recorded by the eHUB system? If you have such suspicions, fill out transaction inquiry form. It is necessary to enter as accurate information about the program as possible. We will then contact you and solve the matter together.

We carefully record every request for investigation, so you will also find a history of transaction inquiries in your account. We don't just sweep any problems under the carpet, so don't hesitate to contact us.

Inquiries about unrecorded transactions can be filed using the form. There are several important points to fill in.

• Program ID – select which program the inquiry relates to
• Sale date – the date the order was placed
• Order ID – if you know, also add the order number
• Order amount – enter the order amount, ideally without VAT and shipping
• Currency – select a currency
• Click-data – fill in the ID of the click that should have led to the order
• Note – if you want, please add a note for us

News

We want to be transparent and inform our partners about current events. You can therefore find the news on the main board (Dashboard) immediately after logging in. They are at the bottom of the page. Alternatively, you can also open them in the menu under the tab Messages.

Explanation

In this place, we share with you all changes to conditions and new e-shop offers. If you follow the news, you will learn about new rules, interesting promo sales and coupons in time. This information may also be emailed to you if you enable it in your profile settings.

API

We are proud to have our own software solution, as we can constantly modify it to respond to client requirements.

Description

Our API is inspired by the REST style of architecture, which will especially please tech-savvy users.

Usage examples

For less technically savvy users, we add that the API can be used to obtain information that you can access after logging into your user account. However, sometimes you need to get them in a form suitable for further processing on your website - and that's what API is for.

Documentation

In your profile at API tab you can generate a login key, you will also find there a link to API documentation.

Conversion tracking

The path to higher commissions is fairly straightforward – you need to analyze the data and research which techniques work best for you. This is what conversion tracking is for, i.e. analyzing how much money you got from different programs and types of promotion. What mechanisms are used to track conversions?

Cookie tracking

When a user clicks through your link to an advertiser's website, the advertiser's page saves a cookie - a small file that hides your unique ID - in the user's browser. Based on this file, the site will recognize the advertiser when the user returns to it, for example tomorrow or in a week. The cookie with your ID is still stored in the browser, it is usually stored for 30 days (you can find the specific time specified for each program/condition). Based on this cookie, the advertiser's e-shop or eHUB knows who to pay the commission to - you!

IP (probability) tracking

In addition to cookies, IP address and other browser identifiers, so-called headers, can also be used for tracking. Each device is almost unique in combination of IP address and browser settings (identified through headers). In a certain time window, we can also use this data to determine with 100% accuracy the user who made a purchase after visiting the affiliate link.

Server postback

A postback is a URL enriched with purchase-related parameters (what the customer bought, for what amount, etc.). Through this method, order information is communicated directly between the advertiser's server and the eHUB server, where the order information is further processed and a commission record is created.

Domains

You can record clicks with selected advertisers even without using special affiliate links. In your profile settings, you must enter the registered domains from which you want to promote advertisers.

You enter the domain in the format mojedomena.cz, you also enter a TXT DNS record. The eHUB system will then verify it and start tracking clicks.

At the same time, we must add that it is not a 100% replacement for tracking. We perceive the domain tracking function only as an add-on!

Coupon tracking

We allow you to evaluate not only the affiliate program as a whole, but also more detailed partial information. In addition to mandatory items, advertisers can also add other information, such as the amount of the discount coupon. We consider this additional information important, so you will also see information about the discount coupon in your account.

Mobile App

We also have a mobile app that can easily display basic data and other useful information and statistics.

Download

You can download the app for Android on Google Play:

And also for iOS on the AppStore:

Then you just log in with your username and password as you normally log in on a computer.

Benefits

The application can display a basic overview and you can join new programs through it. It is useful to our partners. For example, on the go, they can easily see if clicks are increasing, how individual programs are performing, etc.

In case of any questions or comments, do not hesitate to contact us at [email protected]